Britmove Removals and Storage

How Britmove Enhanced Reliability and Customer Service with Smartbox Self Storage Corby

Business Name: Britmove Removals & Storage

Industry: Removals, Packing & Storage Services

Location: Office 4, Store First, Brindley Cl, Rushden NN10 6EN, United Kingdom

Unit Type & Size: 160 sq ft drive up units with access to additional indoor space

Duration Stored: Long-term partnership (ongoing)

https://britmove.co.uk/

About Britmove

Britmove is a long-established UK and European removals company known for offering a calm, professional and reliable moving experience. With a team whose average tenure exceeds a decade, Britmove has developed a reputation built on trust, attention to detail and personal service. They support customers at every stage of a move, including packing, removals, transit protection and short- or long-term storage.

As demand increased, Britmove recognised that reliable storage close to Corby was essential — particularly when unexpected issues arise on moving day. Delays with solicitors, collapsed chains or last-minute changes often leave customers in need of immediate storage. Smartbox Self Storage Corby provided exactly the support they needed.

Why They Needed Space

Moving home isn’t always predictable. New properties aren’t always ready, legal delays are common and timing rarely goes exactly to plan. Britmove required a dependable storage solution that would allow them to safeguard customers’ belongings at a moment’s notice.

Their team needed storage that was secure, dry and close enough to allow fast transfers during a hectic moving day. Without this capability, even a routine delay could become a significant source of stress for customers and operational pressure for the team.

The Challenge

Britmove’s previous storage arrangements no longer met the demands of their growing workload. They needed more capacity with greater flexibility, allowing them to switch between unit sizes depending on the job. Storage also needed to be accessible early in the morning, late at night and at short notice.

Customers trusted Britmove with high-value and often sentimental items, so the storage environment needed to be clean, dry and thoroughly secure. Finding a local partner that could match these requirements was critical.

Smartbox Self Storage Corby Outdoor Storage Units. 

Why They Chose Smartbox Self Storage Corby

Smartbox Self Storage Corby offered the combination of accessibility, security and flexibility Britmove required. The location, close to Britmove’s local operations, allowed teams to respond immediately when moving plans changed unexpectedly. The facility’s robust security systems — including CCTV, alarms and controlled entry — ensured customer belongings remained safe.

The clean, dry storage environment protected furniture, appliances and personal items from damage. Smartbox also offered a full range of unit sizes, enabling Britmove to adjust storage according to demand. Competitive pricing, straightforward terms and the option to include insurance within monthly costs made the partnership even more efficient.

The Solution

From mid-December, Britmove began using 160 sq ft outdoor containers at Smartbox Self Storage Corby. These containers are ideal for storing the contents of an average home, providing enough space to hold a large volume of items securely. Their proximity to Britmove’s operations allows seamless transitions when plans change.

In addition, Britmove has the flexibility to use other indoor rooms and larger units whenever needed. This ability to scale storage ensures the team can support multiple clients at once, even during peak seasons or complex moves. The arrangement integrates naturally into Britmove’s workflow, enabling Move Coordinators to offer customers reliable options without hesitation.

Day-to-Day Experience Using Smartbox

Smartbox has become an effortless part of Britmove’s daily operations. The team can access units at any time, which is essential during early starts or late finishes. Loading and unloading are straightforward thanks to the layout of the facility and the ease of vehicle access.

The units remain clean, dry and well-maintained, making stock organisation efficient and retrieval simple. The security measures in place give the team peace of mind, knowing customer belongings are protected throughout their stay. Smartbox staff are responsive and supportive, helping with unit adjustments or access arrangements whenever required. Day-to-day, the partnership functions like an extension of Britmove’s own operation.

The Impact

Partnering with Smartbox Self Storage Corby has transformed Britmove’s ability to manage unexpected moving-day complications. When delays or issues arise, the team can immediately secure customers’ belongings without stress or disruption. This responsiveness has strengthened Britmove’s reputation for reliability and professionalism.

The partnership has reduced operational strain on staff, improved workflow efficiency and provided the flexibility needed for seasonal peaks. With Smartbox’s support, Britmove has become even more equipped to offer calm, structured and customer-focused service during what is often one of the most stressful days of a person’s life.

“Smartbox Self Storage Corby has been a fantastic partner for us. Their location, security and accessibility make them ideal for the removals industry. When a customer’s moving date changes or a delay crops up, we know we can rely on Smartbox to provide immediate, secure storage. It’s strengthened our service and given us the flexibility we need.”— Britmove Team

Britmove’s Service Offer

Britmove provides a full range of removals and storage services throughout the UK and Europe. Their team supports both full and partial home moves, professional packing, delicate item handling and both short- and long-term storage. Personalised guidance from Move Consultants and Coordinators ensures customers feel well-supported from planning to completion.

They also offer helpful resources for customers preparing to move, including their detailed Moving Home Checklist, which provides practical tips for a smoother relocation. You can read it here: https://britmove.co.uk/tips-and-faq/

To learn more or request a quote, you can contact Britmove by phone at 0800 3689 116, email [email protected] or visit https://britmove.co.uk.

Business Storage at Smartbox Self Storage UK