Frequently Asked Questions
Learn about Smartbox Self Storage
You can also ask anything below!
What are the site opening times?
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How do I access Smartbox Self Storage?
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Is it safe at Smartbox Self Storage?
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Is there someone on site?
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Who has access to my unit?
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Booking & Moving In
Can I rent a unit today and move in tomorrow?
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Do I need insurance to store at Smartbox Self Storage
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How do I value my goods for insurance?
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What is the minimum storage period?
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How do I book a storage unit?
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How much does storage cost?
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Do you offer promotions on your storage?
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How do I access my account?
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Choosing A Storage Unit & Unit Details
How do I change to another unit
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What size of unit do I need?
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Do I need my own padlock?
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What’s not allowed to be stored at Smartbox Self Storage?
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What is the height of the units?
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Are the units indoors or outdoors?
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What’s the difference between container units and storage units?
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On Site & General Info
Do you sell boxes and packing supplies?
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Can you recommend a removal company or van hire?
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Where are your locations?
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What ID or documents do I need to rent a unit?
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Moving Out & Policies
What is your cancellation policy?
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Do I have to clean my unit when I move out?
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What is your refund policy?
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