Business Name: Holdem Removals
Industry: Removals, Packing & Storage Services
Location: Northampton, Northamptonshire
Unit Type & Size: Indoor storage units for customer goods, equipment and packing stock
Duration Stored: Long-term partnership (ongoing)
How Holdem Removals Enhanced Its Services with Smartbox Self Storage in Desborough
Holdem Removals is a well-established removals and logistics company based in Northampton, supporting customers across Northamptonshire and the wider UK. With a focus on careful handling, reliable scheduling and clear communication, they manage everything from single-room moves to full office relocations and long-distance transitions. Their team prides itself on delivering a smooth, structured experience for customers during what can often be a stressful stage of life.
As the business grew, so did the complexity of the moves they were handling. Clients increasingly needed secure storage—sometimes for just a few days during a chain delay, other times for longer periods while renovating or relocating abroad. The business was also managing an expanding range of its own equipment, from specialist lifting tools to protective blankets and reusable crates. Holdem needed a dependable, organised storage partner in Desborough to support these changing operational demands.
The Challenge
Removals work rarely follows a predictable pattern. Move dates shift, clients’ circumstances change, and multi-stage relocations require items to be held safely at various points. Holdem Removals often found themselves with belongings that needed temporary accommodation, whether due to delayed completion dates or phased commercial moves.
Two major issues were becoming clear:
1. Client goods required proper safeguarding
Furniture, boxed household items, electronics, antiques and office equipment needed a clean, secure holding space—not a temporary corner of a workshop.
2. Operational efficiency relied on better organisation
With vans, materials and equipment rotating constantly, Holdem needed more structure to ensure jobs could be prepared quickly and dispatched without unnecessary delays.
A reliable and flexible storage facility in Desborough became essential for sustaining the quality of service their customers expected.
Why They Chose Smartbox
Holdem Removals chose Smartbox Self Storage Desborough due to several key advantages that supported both customer needs and their own operational workflow.
- Strong access and location
The Desborough storage facility sits close to key routes used by the team, allowing them to load, store or retrieve goods without slowing down their schedule.
- High security for peace of mind
With CCTV monitoring, controlled access and clean indoor units, Smartbox offered an environment where client belongings would remain safe and protected.
Different moves require different storage capacities. Smartbox Self Storage provided Holdem with the flexibility to adjust unit space depending on the volume and type of goods involved.
- A cost-conscious solution
Flexible terms and transparent pricing allowed Holdem to scale their storage economically, supporting growth without committing to unnecessary overheads.
The Solution
Holdem Removals integrated Smartbox Self Storage Desborough into their daily operations by using multiple indoor units, each designated for a specific purpose. Client belongings were placed into clean, dry spaces arranged to make retrieval easy, especially useful when delivery dates changed unexpectedly. Delicate items—such as antiques, artwork and electronics—were stored in areas chosen for their stable, protected environment.
Smartbox Self Storage Desborough also became a structured home for the company’s equipment. Spare packing stock, crates, moving blankets and handling tools were stored neatly, giving the team more room in their vehicles and making morning preparation significantly faster.
With Smartbox supporting the background logistics of each job, Holdem could concentrate on client service rather than managing space limitations.
The Impact
The partnership with Smartbox made a noticeable difference to Holdem’s workflow.
Their operations became more organised, complex moves became easier to manage and the team were able to respond more flexibly when plans changed unexpectedly.
Customers appreciated knowing their belongings were stored in a secure, professionally managed facility rather than temporary or improvised spaces. This additional layer of reassurance strengthened Holdem’s reputation for reliability.
“Having access to secure, flexible storage has helped us deliver smoother moves for our customers. It allows us to adapt when plans shift and gives clients confidence that their belongings are protected while in our care. Smartbox has become a valuable part of how we operate.”— Holdem Removals Team
Customer’s Service Offer
Holdem Removals continues to support homeowners and businesses with tailored moving services, including home removals, office relocations, packing assistance and long-distance moves. Their emphasis on attentive customer care, detailed planning and careful handling has made them a trusted name throughout Northamptonshire.
They also operate a dedicated online packing materials shop, allowing customers to purchase boxes, tape, wrapping materials and specialised packaging directly, ideal for those handling their own packing or adding supplies to a removal.
Customers can arrange a professional video house survey, request a quotation or visit their packing materials store online. Details below:
Address:
58 Bunting Road
Northampton
NN2 6EE
United Kingdom
Contact:
Email: [email protected]
Phone: +44 1604 372373
Business Storage at Smartbox Self Storage UK